Contact
Write to us by email. Each address reaches the people who can resolve that kind of matter.
Support
Trouble opening a report, a link that does not work, or questions about what the report says.
support@turbovin.comBilling and refunds
Duplicate charges, refund requests and questions about a charge.
billing@turbovin.comPrivacy and personal data
Access to, correction of, or deletion of your personal data.
privacy@turbovin.comWe do not use a contact form: an email leaves you a copy of what you sent and an address we can reply to.
What to include in your message
- The VIN you looked up.
- The approximate date of purchase.
- What you expected to see and what you saw.
Write from the email address you used to buy. That is how we locate your purchase.
We never ask for your full card number or your password by email.
How soon we reply
We reply within 3 business days. That is the same window the Refund Policy sets for responding to a refund request.